- New fare to replace ‘Experience’ and ‘Experience Plus’ packages
- Prepaid food and beverage digital wallet to be introduced
- Changes to take effect from December 2024
Celestyal has announced a simplified sole fare offering named ‘Celestyal One’, replacing the current ‘Experience’ and ‘Experience Plus’ packages.
‘Celestyal One’ will include the cruise fare, complimentary essential WiFi* for all guests, filter coffee, tea, water, and juice throughout the day (6am-10pm), unlimited free soft drinks in the main restaurants with meals, port fees and taxes, and crew gratuities.
Celestyal is also simplifying its drinks offering by eliminating all beverage packages. These will be replaced by a prepaid food and beverage wallet called ‘CelestyalPay’, which will be used onboard for any non-complimentary food and drink purchases.
Guests can either add the charges to their account as they go or are invited to preload their ‘CelestyalPay’ prior to sailing to receive a top-up bonus credit from the cruise line**.
The announcements are coupled with an increase in complimentary eateries onboard. Guests can continue to take advantage of the main restaurant Thalassa and buffet-style Taverna across the line’s two-ship fleet and now dine at the Greek Deli or Pizza Oven*** as additional complimentary informal eateries available in the afternoons.
The changes will take effect on all bookings for cruises departing on March 21, 2025, from December 11, 2024.
Lee Haslett, chief commercial officer at Celestyal, said: “We’re passionate about high value – whether it’s value for time, money or experience. So, we’re thrilled to be introducing our new ‘Celestyal One’ fare structure and ‘CelestyalPay’ as a direct response to feedback from our guests and travel agent partners. Our new simplified approach offers enhanced inclusions, more choice, more flexibility and out-of-this-world value”.
“From complimentary essential WiFi, unlimited sodas and crew gratuities to an expanded range of locally inspired dining options, we’re making sure guests have everything they need to enjoy their time onboard with ease and convenience.”
*Essential WiFi allows web browsing, emails and select messaging apps.
**Pre-purchase a €1000 tab for a €250 bonus, a €750 tab for a €175 bonus, a €500 tab for a €100 bonus, a €300 tab for a €55 bonus, a €200 tab for a €35 bonus, a €100 tab for a €15 bonus.
***Pizza Oven on Celestyal Discovery only; however, fresh pizza slices are available on Celestyal Journey during selected hours.
For more information visit the Celestyal trade portal, contact a local Celestyal business development representative or call 1800 648 737.
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